Feedback case stud

 
"The 360-degree survey process results in a comprehensive feedback report, action plan, coaching and ongoing learning for each participant.

The process is secure, confidential and anonymous."
  
   

Education Queensland
Full Circle Feedback has worked with Education Queensland since 1999 to provided 360 degree feedback to Executives, School Principals, Deputies, Heads of Departments and administrative staff.

Education Queensland has put in place a process to ensure the continuous development of staff at all levels. FCF is an integral part of the development process and provides a benchmark for the participants and an action plan for future goals.

FCF has guided the development of and delivery of 360 degree feedback strategy, aims and policies, promotion and marketing communications across the Department.

Surveys have been designed for Directors of Schools, Principals, Deputy Principals, Heads of Departments and Administrative Staff.

Full Circle Feedback has also:

Facilitated participant briefing sessions and communications

Conducted the FCF electronic process

Facilitated iIndividual feedback sessions

Facilitated group feedback sessions

Facilitated telephone feedback sessions

Produced Group Reports

FCF has recently completed a large project for the senior executives within Education Queensland. The project included the executive director and 45 senior directors. Feedback was given via a series of individual, group and telephone feedback sessions.

The work with Education Queensland is on going and accessible via a link from the Education Queensland website. The instrument, tailored for Education Queensland and based on the Standards Framework For Leaders, has been enhanced with the addition of:

An interactive skills coaching module to prepare participants and/or facilitators for the debriefing process

A result's tracker which prompts an updated Action plan at 3, 6, 9 and 12 month intervals and hints on giving and receiving feedback through the use of the 9 personality types in the Enneagram human development and behaviour model.

The 360-degree survey process results in a comprehensive feedback report, action plan, coaching and ongoing learning for each participant. The process is secure, confidential and anonymous.