Feedback case study

	"I must also say, quite genuinely, that I'm really impressed with the FCF survey report/tools, your fabulous service levels and your responsiveness to our own particular needs and priorities." Gabe Edwards Organisational Development

Sensis - Information services
Sensis is the leading provider of directory services in Australia. Full Circle is currently working with all leaders in Sensis. The target group of 300 participants is undertaking 360 degree feedback as part of a leadership development program. We worked with Sensis to develop a customised survey to reflect the leadership qualities required to ensure their ongoing strong performance in the marketplace. An initial pilot project completed in 2004 was very positively evaluated by participants and raters. Ninety percent of participants rated the debrief session as valuable and the remaining 10 per cent tended to agree with this perception. "I must also say, quite genuinely, that I'm really impressed with the FCF survey report/tools, your fabulous service levels and your responsiveness to our own particular needs and priorities." Gabe Edwards Organisational Development

Sensis - Information services